Questions people ask before ordering
How long does shipping take?
It ships in 1 to 2 business days, then takes 10 to 20 business days to arrive.
That's the real window, and I'm not going to dress it up. Orders ship straight from the manufacturer, which is how shipping stays free with no minimum. If you need something by the weekend, this isn't the right store, and I'd rather tell you before you pay.
Each product page shows an estimated delivery range. That's the best guide I can give.
Is shipping free?
Yes, on every order, with no minimum.
There's no threshold to hit and no rush option to buy. One shipping option, and it's free.
Do you ship outside the US?
Yes, and it's free there too.
One thing to know: your country may charge import duties, taxes or a handling fee when the package arrives. Those are set by your government, aren't collected at checkout, and are paid by the customer. I can't predict, control or refund them.
Can I track my order?
Yes. You'll get a tracking number by email as soon as it ships.
Tracking often takes a few days to start updating. That's normal and doesn't mean anything went wrong. If your order hasn't arrived within 30 business days of shipping, email me and I'll track it down or replace it.
What's the return policy?
30 days from delivery.
Broken, damaged or wrong: that's on me. Send a photo through the contact page and I'll refund you in full or send a replacement, whichever you'd rather have. You won't pay return shipping, and most of the time you won't need to send anything back.
Changed your mind: also fine within 30 days, as long as it's unused and in the original packaging. Return shipping on those is on you. Use a tracked service, because a return that gets lost on the way back can't be refunded.
Please message me before mailing anything so I can confirm the return address.
Can I change or cancel my order?
If it hasn't shipped yet, yes. Message me as soon as you can.
I'll cancel it and refund you in full. Once it has shipped, it's handled as a return.
Please double-check your address at checkout. I can't redirect a package once it's on its way, and orders sent to an address that was entered wrong aren't covered.
What payment methods do you take?
All major cards, PayPal, Apple Pay, Google Pay and Shop Pay.
Checkout runs on Shopify and is encrypted. I never see or store your card details.
Why aren't there any reviews?
Because the shop just opened, and I won't make any up.
A lot of new stores copy supplier reviews or write their own. That's been illegal in the US since the FTC's fake review rule took effect in October 2024, and it makes everything else on the page harder to trust.
Real reviews will show up here as real customers leave them, including the not-so-great ones.
Who am I buying from?
Me, Liam, in Heath, Texas.
This isn't a marketplace listing or a pop-up shop that vanishes when the weather cools off. Use the contact page and I'll answer, usually the same day.