Return Policy
You have 30 days from delivery to request a return.
If it arrives broken, damaged or wrong
That's on me. Send a photo through the contact page within 30 days of delivery and I'll refund you in full or send a replacement, whichever you'd rather have. You won't pay return shipping, and in most cases you won't need to send the item back at all.
If you just changed your mind
That's fine too, within the same 30 days. Two conditions:
- The item has to be unused and in its original packaging, in a condition I could reasonably sell again.
- You pay return shipping. Use a tracked service. If a return gets lost on the way back and can't be traced, I can't refund it.
Shipping was free to begin with, so nothing gets deducted for it.
How to start a return
Send me your order number, plus a photo if the item is broken. Please don't mail anything back before you hear from me. I'll confirm the return address first, because returns sent without notice can get lost.
Refunds
Once your return is approved, I'll refund your original payment method within 3 business days. Your bank or card company may take another 5 to 10 business days to show it.
Canceling an order
If you need to cancel, message me as soon as you can. If the order hasn't shipped yet, I'll cancel it and refund you in full. Once it has shipped, it's handled as a return under the rules above.
Your legal rights
Nothing in this policy limits any rights you have under the consumer laws where you live. If your local law gives you more than this policy does, your local law wins.